Mergers: Paxport and Vipservice

The Paxport team which is developing a modern platform for self-booking and organizing business trips, has become a full-fledged part of the corporate block of the Vipservice holding.

A unique system for managing business trips and travel budgets of the organization was developed about 4 years ago. It is aimed at users who want to carry out all actions on their own, and not through an operator. The target audience of the platform was mainly small and medium-sized businesses, as well as a certain age composition of management.

As you know, any startup, with a successful development of events, reaches a certain point when for the next step you need many times stronger resources than the available ones. The team showed amazing results: when their platform appeared, the adoption rate of clients preferring to work independently was no more than 15%, which is not surprising: many did not want to delve into a large amount of professional information, giving it to outsourcing. They also achieved indicators of 50-60%, due to the fact that they were able to accommodate all the necessary knowledge, optimizing access to them as conveniently as possible. The turnover was doubled and a stable financial partner was already required.

Vipservice acted as a strong lever for Paxport, ensuring the transition to a qualitatively new level. The platform joined the ecosystem of products and received the corporate identity of the holding. In turn, the company acquired new technological expertise and an experienced team, while retaining a significant portion of its top management.

The customers were the biggest beneficiaries of this merger - they got a choice. On the one hand, experienced staff who can solve any problems, provide a modern predictive analytics platform, highly professional consulting. On the other hand, the ability to carry out operations independently, without deep immersion in tariff nets, air and hotel directories, the specifics of GDS work, and other information - Paxport even takes into account the customer's travel policy.

Today this IT solution is preferred by representatives of state corporations, industrial / construction companies, clients from the media and fashion, retail.

At the moment, the key advantage of Paxport is its application (available for both Android and Apple) - everything that is needed for work has been taken into account - a full-fledged extended platform, the ability to book anytime, anywhere.

During the merger, certain revisions took place, taking into account the global customer experience of Vipservice. At the same time, the holding itself received a serious optimization of internal costs, reducing the service time by several times.